Empathic Spaces succeed Smart Spaces

What do you call physical spaces that can sense their own occupants and environment? In 2014, we decided to adopt the term Smart Spaces. We shared our vision of this concept in our video entitled Smart Spaces put Things in Context and proudly registered the domain name smartspac.es.

Why Things? Because of our innovation of combining real-time location (RTLS) with the Internet of Things (IoT) to derive context.

Why Smart? Because the concept of a Smart Phone was widely understood as something that empowers its user, and hence a Smart Space could be imagined as something that empowers all of its users/occupants.

The trouble with this argument, especially of late, is that it has become blatantly obvious that the personal smart devices we carry, wear and interact with empower an entire data industry just as much, if not more, than we the users ourselves (see our post Anticipating the Social Dilemma). Which raises the question of whether a Smart Space best describes one which truly serves its occupants, or rather one which serves as the logical extension of an ever-expanding data industry.

Enter the Empathic Space. Or the Empathetic Space, if you prefer.

Why Empathic? Because of its purpose: empathy for its users/occupants.

Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another’s position.

Source: Wikipedia

The term Empathic Space emphasises the notion of providing service to the occupants of the space by taking into account what they project about themselves. We learned from our very first deployment that people will opt-in and share something about themselves in exchange for something of value to them in return. An Empathic Space should therefore invite its occupants to project whatever they wish (for instance by advertising themselves) and return to them, from the sum of the collective contextual information, something of value. That could be in the form of convenience, comfort, experience and/or expediency. It all depends on the context, which the space itself is able to represent in a standard, machine-readable way (i.e. Hyperlocal Context), so that any computer program may take action on the occupants’ behalf.

In summary, the term Smart has, for better or for worse, taken on the connotation of being at the service of the operator, while the term Empathic retains, at least for now, the notion of being at the service of the user. More succinctly, Smart has succumbed to a techno-centric reality while Empathic embraces a human-centric future.

Empathic Spaces shall succeed Smart Spaces. And if we’re smart about our own future, it shall be more than just in name.

Nine and Nein

Today we begin a fresh new fiscal year after celebrating our ninth anniversary of incorporation on July 27th, 2021. Our ninth year was largely constrained by COVID-nineteen. Beyond that, the term “nein”, a homonym of nine, which in German means “no”, summarises well three notable events of this past year.

In October, we said “nein” to Facebook. To quote Immanuel Kant, a German philosopher (yes, there is a theme here):

“Treat people as an end, and never as a means to an end.”

In a previous blog post, Data is Human, we cite that quote, and argue that “if companies continue to treat user data as a means to an end, the consequence may well be their users finding a means, however extreme, to end the relationship.” Indeed, we ended the relationship, writing in our parting post:

Farewell Facebook. As of October 2020, reelyActive will no longer be active on this platform because our values do not align with Facebook’s behaviour, most notably Facebook’s view of users as a means to an end.

Not long thereafter, we said “nein” to Instagram. This decision was based on principle due to Instagram’s association with Facebook, and made easier by the fact that Mrs. Barnowl, our stuffy mascot star of our Instagram account, had few opportunities to travel and share with her followers due to the pandemic. Our parting bio reads:

We bid farewell to Instagram in 2020 as the values of our respective organisations have diverged. Thanks nonetheless for owl the fun times!

Finally, and most begrudgingly, we said “nein” to YouTube following their June 1st change to their Terms of Service. In short, YouTube now reserves the right to run ads on all videos, treating all its users, both viewers and creators alike, as a means to an end.

For a business like ours, YouTube is was purely about discoverability, not monetisation. We expected to find an option to pay YouTube to keep our videos ad-free, but alas, this was not part of their plan. So we’ve migrated to Cloudflare Stream as our video hosting platform which is working out great so far, aside from the obvious setback to discoverability.

There you have it: nine was very much a year of “nein”.

In hindsight, are we surprised?   Nein.   We have indeed been anticipating the social dilemma.

Do we nonetheless remain optimistic that we’ll have novel, purposeful alternatives to which to say yes in the future?   Yeah! (Ja?)

The Summer of the Future of Work

Happy Canada Day! Across the Northern Hemisphere, the start of July marks a summer break from work and school which resume in full swing in September.

What’s different in 2021 is that the September return-to-work will for many mean going back to the workplace for the first time since March 2020!

Indeed, the global pandemic has kept many working and studying from home for the better part of 15 months in anticipation of mass vaccination. When Every Day is a New Normal, that’s plenty long to make the return feel more like a first day of school, or the start of a new job, both figuratively and literally.

What will become the workplace of September 2021?   The reelyActive team thought about that—because it affects us too—and produced a white paper, Towards the Future of Work (français | español), based on our extensive experience with forward-looking organisations and their diverse workplaces.

July and August are all that stand between us and a new reality. For organisations and their internal champions who see this as a window of opportunity, this may well be the Summer of the Future of Work: a two-month sprint towards a workplace at the service of its occupants, empowering employees to execute their mission with renewed purpose, autonomy and efficiency.

Can it be done?   Yes, it already has, and we’re here to help.

Will it be done?   The time to answer that question is now.

Back to normal thanks to Industry 4.1

April 1st, 2021 marks the start of the first full month of the second year of the COVID-19 global pandemic. In short, it has been a very long time since things have been “normal”. Can we even define what exactly “normal” has become? And what it will mean to get “back-to-normal”?

For businesses which have adopted Industry 4.1 practices, such as those using reelyActive open source technology, the answer is YES. The baseline data from their connected spaces collected ahead of lockdowns and restrictions quantifies perfectly what was—and therefore remains—“normal”.

The forward-looking businesses which embraced Industry 4.1 can today quantify and impose what “back-to-normal” means for the occupants of their physical spaces.

For those unfamiliar with the concept of Industry 4.1, it is simply Industry 4.0—the next industrial revolution—but with a critical revision: instead of advancing revolutionary processes, it simply applies buzzword technologies such as “IoT” and “AI” to current outdated and inefficient processes, needlessly extending their obsolescence.

For example, the time series below illustrates the pioneering Industry 4.1 concept of using the advanced machine-learning (ML) technique of “extrapolation” to extend what was “normal” in Q1 2020 over the “not normal” pandemic year to establish precisely what “back-to-normal” will be.

Consider now the specific example of a brick-and-mortar retailer. Aside from early runs on toilet paper (no pun intended), the “not normal” period for retail consisted largely of consumers shifting their business towards e-commerce, enjoying the convenience of one-click ordering and home delivery at the expense of the social interactions of fighting for a parking space and waiting in line. However, the savvy 4.1-retailer can fully reopen with the data-backed confidence of reestablishing the perfect “back-to-normal” experience for their clients as the diagram below illustrates.

“We have the data to recreate ‘normal’ queuing inconveniences for our clients” said April Fu, manager of a local grocery store, adding that

“complaining about wait times with strangers in a queue is actually a form of social interaction that people have been sorely lacking in the past year.”

Success stories are not limited just to retail. With many offices planning to reopen, managers are using occupancy analytics data from 2019 to decide exactly what “back-to-work-as-normal” will mean for their employees.

“I’ve had employees on Zoom calls suggest that this is the perfect opportunity to evolve the workplace to meet the new reality” said Joe K’Sonyu, head of advanced strategic alignment initiatives at a Fortune 500 company, affirming that

“if technologies with acronyms we don’t understand tell us what ‘back-to-normal’ means, then we’d best blindly trust them over our own intuitions about the future of work!”

Indeed, in the age of Industry 4.1, it would be foolish to allow ourselves to be misled simply by our own reason and intuition!

Farewell open source

A year ago today we found ourselves in San Francisco proudly accepting an Elastic Search Award.

A year ago today, COVID-19 had not yet been declared a global pandemic, and the Elastic Stack was open source. Today, the Elastic Stack is no longer open source, and we’re in the second wave of a global pandemic. Reflecting on the past year we ask:

How is it that we were able to double down on open source (software and hardware!) during a global crisis while some organisations instead changed course?

Organisations?   As in more than one?   Yes.   Here we are referring to Oxford University reversing its decision to open source their coronavirus vaccine. And Elastic’s license change which was announced in January of this year.

What’s so special about open source, you may ask?

In a word, community. At Elastic{ON} 2020 we were impressed by many things, but none more than the strong sense of community among Elastic’s diverse and distributed workforce and network of contributors, partners and investors. A project on the scale of the Elastic Stack inspires purposeful contribution, not just to the code base, but to the project as a whole, from the community and, critically, for the community.

Open source is about distribution terms (i.e. implications for the community), not just access to code. Hence the OSD: Open Source Definition. And that’s where Elastic’s recent license change establishes terms outside of this definition, with resulting implications for the community, even if the code remains as accessible as before.

Imagine now the Oxford vaccine being distributed as open source, as originally intended. Imagine the strong sense of global community this would have instilled, let alone the purposeful contributions it would have received to facilitate both distribution (130 countries still had not administered a single vaccination around the time of writing, according to UNICEF!) and continuous improvement as new challenges and strains of the virus emerge.

Why the departure from open source, you may ask?

In a word, pressure. We invite the reader to inform themselves and draw their own conclusions as to the source(s) of pressure for both Oxford and Elastic to reverse course on open source. And, critically, to identify what prevented each organisation’s leadership from successfully resisting that pressure?

Indeed we too received pressure against open sourcing Pareto Anywhere and its precursors. This past year, our decisions to open source DirAct and our ca-va-bracelet open hardware collaboration were strongly contested. How were we able to successfully resist? The ownership structure of our purpose-driven organisation affords us—and only us—the final say.

Will we continue to use the Elastic Stack?   Yes, of course. It remains an outstanding example of open source collaboration and we remain proud of our award and contributions! Let’s look back again in a year to see what impact the recent license change will have had for the community.

Will people still get vaccinated?   Yes, of course. The global vaccine effort has been unprecedented even if the precedent of proprietariness remains unbroken. Let’s look back again in a year to see what impact this approach will have had on immunisation rates for the global community.

Finally, were we ourselves A Fool to Open Source? We mused tongue-in-cheek about the subject in our traditional April Fool’s blog post five years ago. As we hope we’ve shown, there is clearly no consensus—even in the software industry where the open source movement began decades ago. For those who bade farewell to open source this past year, we trust that their communities—of which we are a part—will continue to fare well. We nevertheless maintain our philosophy that open source is what’s best for the community.

Already a decade? For reels?

Valentine’s Day 2021 represents a special anniversary for reelyActive: ten years ago today the first sketches of the “reel” concept were inscribed in Jeff’s notebook below (left page).

Reel sketches

At the time, the concept was entitled daisy chain / icicle light receivers, the idea being that radio receivers could be connected in series like strings of lights. At scale, we imagined long cables of equally spaced receivers being distributed on reels, hence the term reelceiver which would later be adopted. In fact, reelyActive owes its name to the reel concept combined with active radio-frequency identification (RFID).

Reel pitch

The first pitch of the reel to prospective co-founders, illustrated in the slide above, took place seven months later. And, thanks to co-founder Traian’s assembly of the first JTR-02 prototypes on New Year’s Eve, the first successful test of daisy-chained reelceivers would take place on New Year’s Day 2012, as seen in the photo below, in the building adjacent to that of the world’s first scheduled radio broadcast.

First reelceiver test

The first generation of reelceivers greatly simplified asset tracking and personnel tracking applications using our own 915MHz active RFID tags, but the real (reel?) breakthrough came in 2013 when Bluetooth Low Energy first became standard on consumer mobile devices. With a second-generation reelceiver able to detect any Bluetooth Low Energy device, the concept of bring-your-own-device real-time location (BYOD RTLS) became a distinct possibility:

In 2021, even after eight years, that same Bluetooth Low Energy reelceiver continues to gain in relevance and is a part of all of our ambient data gateways in one of several modular forms. And our reel technology page outlines why:

The reel overcomes the power & connectivity challenge inherent to every deployment. Simply be plugging together ubiquitous network cables, both power and connectivity are delivered with bulletproof reliability.

In fact, there are reelceivers which have been in continuous operation since 2012, save for the power and network outages from which they have always automatically recovered!

Reel of Three

Admittedly, the insight behind the reel is non-obvious to those whom have never faced the challenge of deploying infrastructure throughout a “smart space”. Perhaps it is therefore fitting that the flagship deployment of our unique reel architecture is in a building of truly unique architecture itself: the world’s tallest inclined tower!

Reel Inclined Tower

As we discuss in our previous blog post, the reel infrastructure in the Desjardins DTM deployment in Montreal’s Olympic Stadium Tower enables use cases that we hadn’t even imagined when the reel concept itself was first imagined a decade ago today.

The reel is today enabling use cases we hadn’t even imagined when the concept itself was first imagined a decade ago.

Indeed, the reel has stood the test of time, remaining not only relevant—but also peerless—over the past decade. And, even if today our leading product and innovation has become our Pareto Anywhere open source software in lieu of the enabling hardware, we could not be more proud to have the novel reel as the namesake of reelyActive.

Happy Valentine’s Day!   For reels!

Open for business today and a better tomorrow

As we begin 2021 in the second (or even third!) wave of the COVID-19 pandemic, businesses around the world have by now, with few exceptions, been forced to shift, scale or even suspend their operations. During the first wave, many companies and organisations sought out contact tracing and social distancing solutions to minimise or delay any such disruptions. Indeed, we were proud to have mature interaction detection technologies such as DirAct ready to contribute to these endeavours, which, moreover, offered to serve as a launching pad for businesses to adopt and integrate location insights throughout their operations, thereby emerging from the pandemic with a competitive edge.

That’s why this week we were pleased to read the market research note How Bluetooth® Technology is Enabling Safe Return Strategies in a COVID-19 Era. The report’s conclusion begins by validating what has been our value proposition before—and continues to be during and beyond—the pandemic:

While it is clear that many solutions are emerging that target COVID-19 related applications, there is benefit in devising an overall RTLS and smart building strategy that can leverage location insights using Bluetooth® technology to provide both COVID-19-related and other, wider use cases in a holistic manner while also opening up the possibility for additional valuable use cases to be added over time.

Case in point, our Desjardins DTM deployment, which features a building-wide real-time location system (RTLS). The office tower provides occupancy analytics from ambient Bluetooth® devices, data which proved to be particularly pertinent as occupancy patterns shifted drastically following lockdown and subsequent safe return initiatives. Desjardins’ smart building strategy proved its merits and, with our location infrastructure already in place, lends itself to new contact tracing and/or asset tracking use cases as part of a safe return strategy simply by introducing Bluetooth® badges and/or tags from any vendor.

Of course, most businesses do not already have infrastructure in place providing location insights. And, as the market research note highlights, the unfortunate reality for a typical RTLS is that “the implementation cost [is] higher than the cost of equipment installed in many cases” and “lockdown measures have made it difficult for [vendors] to implement their equipment in the marketplace.” In other words,

good luck deploying a RTLS during a pandemic!

However, thanks to the proliferation of standard Bluetooth® devices and gateways, and accessible open source software like Pareto Anywhere, a location insights platform need not be costly nor complicated. Case in point, in the first months of the pandemic, a Canadian poultry processor was able to validate the contact tracing use case for their facility, where workers must perform their duties in close proximity, using our plug-and-play Showcase Kit which their IT team successfully deployed themselves. The tests they performed in their workplace suggested that personnel tracking would better serve their needs than contact tracing, and ultimately they were able to validate this and additional use cases using the very same equipment.

Ten months into the global pandemic, for many businesses, the priority remains to keep their workplace safe and open. Desjardins and other organisations with advanced smart building strategies benefited from location insights on day one. For others, as we’ve shown, there is an effective and viable means to catch up. As the market research note highlights, a single COVID-19-related use case opens up the possibility for additional valuable use cases over time.

When every day is a new normal, access to daily location insights provides an edge for a business to stay safely open today and to emerge stronger tomorrow.   Here’s to a stronger tomorrow.

Anticipating the Social Dilemma

Three days ago, on September 9th, 2020, Netflix released The Social Dilemma which “explores the dangerous human impact of social networking, with tech experts sounding the alarm on their own creations.” A recurring theme in the eye-opening documentary-drama hybrid is how technology is manipulated to disconnect “users” from their own reality, and to predict and influence their behaviour. This disconnect is essentially what the co-founders of reelyActive attempted to represent with the first slide of our first pitch deck at the FounderFuel accelerator in 2012:

We kicked off that pitch arguing that our information is increasingly becoming digital, but the human world isn’t digital!   Did we correctly anticipate The Social Dilemma?   In this post, we’ll journey from 2012 forward to the present day to revisit our thoughts and actions on this subject.

In 2013 we blogged about Physical Expression, Digital Expression, and the Penis T-Shirt (oh, do we have your attention now?) where we argued that

As long as digital expression is curated by physical presence, we would expect [individuals to abide by the norms of real-world social interaction].

That year we created the aptly named Log in to Life experiment which flipped the industry paradigm, enabling digital content to accompany one’s physical presence. Demonstrating this at StartupFest was key to us securing a trip to the Startup World Finals in SF later that year, where we toured Facebook, to which we hinted Facebook, you might “like” this. That same week we won the title World’s Best Startup with the following pitch:

Indeed, the Internet of Things seemed poised as the catalyst for The Age of Hyperlocal Context in which we were not alone in arguing that

it seems self-evident that we should own our own data and that any third-party should need our permission to use it.

In 2014 all the technologies were finally in place for a manifestation of Log in to Life to scale, which we pitched to industry players in our “Advertise Yourself” keynote at Bluetooth World. We felt the shift from Smart Phones to Smart Spaces was set to begin, as we illustrated in the following video which long graced our landing page:

Should technology interrupt us from living in the present moment? Of course not!

In 2015 we crafted our first privacy policy in line with our mission, which concluded with:

Wish we had more to tell you but honestly, we really want to have as little as possible to do with your personal information aside from enabling you to share it when you want, where you want and with whom you want!

Of course, championing the notion that your data is your data was, and sadly still is, far from conventional. In The Bank of Personal Data we quoted Roberto Minerva at the IoT World Forum in Milan, where we published more of our research, jokingly responding to our question about managing personal data:

You put your money in a bank, and the bank acts as a broker for you, investing your money as you see fit. But the money always belongs to you. Of course this is not always the case in Italy…

Indeed, as The Social Dilemma confirmed for personal data, neither is this always the case in the technology industry…

In 2016 we were prompted to ask the question, is reelyActive a social network?

The answer: No. “Where we think we’ll have an impact is on the future of social networking.” And we speculated on that future with The IoT as your Brand Ambassador.

The IoT acts as our real-time brand ambassador, compiling the relevant information beyond our limited scope and calmly delivering it to us in our here and now.

By 2017, there was no reason why a social network could not reconnect their “users” with their physical reality and context, and we predicted that 2017 would be the year one would do just that. Moreover, we demonstrated how Google had inadvertently created the underlying technology to “Advertise” yourself with the Physical Web, and beyond…. However, whenever we’d meet at conferences, Scott Jenson, then head of the Physical Web, would always specify that “Google does not intend it to be used for that.”

So why wasn’t this happening? Why weren’t we Creating the next computing industry? In an e-mail exchange with Alan Kay that same year, he argued that

“the goodness of the results is most highly correlated with the goodness of the funding”

Indeed that was representative of our experience as a technology startup in the 2010s: there was no shortage of available funding, but, alas, no longer the good funding characteristic of the era when Kay was successfully “inventing the future”.

By the end of the year, Facebook boasted 2 billion monthly active users to which we argued—in vain—for the sake of a struggling retail industry, Facebook, it’s time to “share” your view of the customer.

In 2018 we wondered about Digital avatars in meatspace, and the absence thereof and the economic model Beyond People-as-a-Product. And then we began to observe a refreshing shift in attitudes, especially in Europe where we attended the Pirate Summit. This provoked Self-reflection: rethinking ownership where we imagined the world we’d live in today if the likes of Twitter, Instagram, LinkedIn and Facebook weren’t beholden to shareholder value.

what if each company could put their founding purpose first, ahead of investor interests?

We attempted to transition reelyActive to steward-ownership to enshrine our founding purpose but were again met with a dearth of good funding to pursue such good results. Our team did however sign The Copenhagen Letter which enshrines our values as a technology company at the service of humanity.

Perhaps there was Still Place for optimism?

In 2019 our traditional April Fool’s post, 5G and the Digitally Conjoined Twin, where personal data was stored in a computer literally strapped to one’s arm, had become more satire than tongue-in-cheek.

“With this setup I can literally pull the plug on my data at any time. It’s a USB cable connected to a power pack.”

We committed to full transparency on How we observe both online and physical behaviour.

At the Collision conference, we adopted the view that Data is Human, and the philosophy of Immanuel Kant:

“Treat people as an end, and never as a means to an end.”

Finally, we found solidarity with the tenets of Who owns the future? by Jaron Lanier, who, unsurprisingly, features prominently in The Social Dilemma.

Taking comfort in our alignment with Lanier’s hypothesis and predictions in this critical look back at our past seven years, we shall indeed press on, continuing to keep people in the centre of our vision for the future.

And now in 2020, what can we say looking back with 20/20 (ugh) hindsight?   Did we anticipate The Social Dilemma?   Yes.   Did we advocate for and work tirelessly towards a human-centric alternative?   Yes.   Did we share this openly with the likes of Facebook, Google and the public?   Yes.   Is there still cause for optimism?   Yes.   Why?

As Buckminster Fuller (who tops our bibliography) wisely argued:

You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.

If you’ve read this far (thank you!) you’ve surely gained a strong sense that we champion a new model where:

  • your data is your data
  • digital serves to enhance the physical human experience
  • contributing entities enshrine purpose over profit

And, as The Social Dilemma suggests, there’s never been a better time than now to make that new model a reality—a human-centric future as our collective reality.

Neighbours in Radio History

On May 20th, 1920, history was made from the Marconi Wireless Telegraph Co. building in Montréal with the transmission of the world’s first scheduled radio broadcast. An audience in Ottawa tuned in nearly two-hundred kilometres away to enjoy a live vocal performance which was transmitted successfully from an aerial atop the building on William Street, seen in the photo below.

Marconi Wireless Telegraph Co. of Canada on William Street

The fact that our native Montréal occupies an important place in the history of radio is an obvious source of pride. But what is even more striking in the photo above is the neighbouring building to the right. It is in that building that reelyActive was founded in 2012 and in which our own pioneering radio experiments were first conducted, some, like our novel reel infrastructure, which have been in continuous operation on site to this day!

The birthplace of reelyActive and of broadcast radio are in fact William Street neighbours!

In 1920, experimental was the idea of a scheduled radio broadcast to an audience who would intentionally tune in at a regional scale. One hundred years later, radio broadcasts have gone from sparse to ubiquitous and from human-to-human (H2H) largely to machine-to-machine (M2M). As such, experimental today is the idea of spontaneous radio broadcasts to opportunistic machine-audiences at a human scale of no more than tens of metres. In other words, radio broadcasts have become ambient data, and, today, we are pioneering the opportunity to embrace the ambient data in your space.

The neighbourhood of Griffintown is also the birthplace of the industrial revolution in Canada.

The connection between the historic neighbourhood in which reelyActive was founded and the role it played in the first industrial revolution was never lost on us in light of our own connection with Industry 4.0. However, we hadn’t realised how literally close we were to the history of radio until we stumbled upon recent articles on the Web which deeply connected us with our immediate physical surroundings. Imagine how much richer the human experience could be if our physical location and context were continuously (and consensually!) connected with the wealth of digital information on the Web! That’s exactly what we call hyperlocal context, enabled by our Pareto Anywhere open source software which, by combining short-range broadcast radio and the Internet, in effect, makes physical spaces searchable like the Web.

Read more about the centennial of radio broadcasting from the Montreal Gazette, Canadian Antique Phonograph Society and Ultra TCS (formerly Marconi).

Every Day is a New Normal

In the Spring of 2020, as COVID-19 was declared a global pandemic, and as lockdowns ensued, the question of the day was “when will we get back to normal?”

Soon thereafter, as the unprecedented socioeconomic consequences of the pandemic became apparent, the question of the day became “what will be the new normal?”

In either case, these questions suppose a certain stable state: normal. In the former question it is the previous stable state, in the latter it is an expected future stable state. But what if normal were in fact to become an unstable state, as it often has over the course of history, both of our species and of the universe?

What if normal were to become an unstable state?

Indeed, consider the countless individuals and organisations for whom normal has already become anything but stable. Perhaps the question we should be asking today is whether every day will be a new normal?

What if every day is a new normal?

It may well be. And for some time at that. Even if history tells us we can expect an eventual return to stability, there is no certainty in how soon.

For those who embrace change, what an opportunity this period represents!

When every day is a new normal, it is normal to expect breakthrough innovation on any given day. The tireless champions of progressive policies within their organisations may see changes for which they advocated for a decade be adopted in a single decision. Agile, forward-thinking businesses will capture footholds and disrupt even seemingly invincible hegemons, wherever and whenever the incumbents are too slow or indecisive to adapt. As reality changes, so do ideas.

Speed will outpace size as a critical determinant of survival.

We incorporated reelyActive 8 years ago envisaging a radically different—and better—future enabled by technology. Looking back, our greatest challenge was not one of technology, but rather of overcoming resistance to change. To those individuals and organisations who have tenaciously endured this challenge with us, know that we’re with you. So long as every day is a new normal, every day is an opportunity for significant and meaningful progress. Let’s combine our strengths and energies to make the most of every day in this unprecedented period of time in human history.   Seriously.   Contact us.